|
I have been in the computer world for 40+ years.I have had external drives since they first came out. That saves some power and keeps the noise down.I plugged it in (eSATA), formatted the drive and it was in business. I actually used tape drives for backups before external drives were available.This is a very good drive. It does not have a fan, it uses the case as a heat sink. My backups take far less time then it used to take with my FireWire 800 drives. (If you use the eSATA connection the speed is 3000).I have not had to touch it since I connected it.
I got an RMA and returned it (I HAD TO PAY MY OWN SHIPPING), they sent me a new one pretty quickly. I bought this item, it worked great for a month, then it started making clicking sounds trying to turn on. It sounds very physical like something is trying to engage over and over again. It is now making the same clicking sounds and I am sure will go out any day now. I went to Walmart and got the WD My Book for a cheaper price.
This external drive is one of the least expensive of 1 Tb drives currently available. I am using it strictly as backup for movies and photos. So far (one month), so good.
I bought two of these units. I am super paranoid about loosing my pictures and videos so I keep two copies of all my important stuff, one on each drive. So far they seem fast and reliable.
The way I figure it, we're out $80 and a lot of aggravation. I just managed to speak to a customer representative tonight and he sent me a shipping label to return the second hard drive, which we will do.
It arrived without the installation disk pictured on the box. Our son was able to partially download some of our information on to the hard drive but it quit part way through the process; we have no idea what's on it now.
We ordered a Cavalry Storage CAUM series hard drive on 5/20/09. So we had two useless hard drives.
We contacted Amazon and they gave us several options, none of which was just to send the installation disk. As we were deciding what to do, they sent us (not at our request) another identical hard drive--with the same identical problem--no installation disk.
He also gave us a 20% refund on the first one, which we do not want to return because it has information from our computer (we think) that we can't erase. Don't think we'll be ordering from Amazon again any time soon.
|
